We
recognize that providing support and
maintaining your computer system is
critical to customer satisfaction.
Eventually we will be adding an FAQ (Frequently
Asked Questions) page to this site to
ease the pressure on our telephone
support team. Many times it is the
simplest of things that cause a PC to
function improperly.
The
level of support received once a product
or service is sold is a key factor in
deciding what company to purchase from.
Our support capabilities include a *24
hour callout, and customer service
information and support are available via
eMail and telephone.
(*Existing
customers only. New customers should
expect to be seen within 48 hours.)
Warranty
and Maintenance Agreements
We
offer a variety of warranty and
maintenance contracts. We will be
happy to review the options based
on specific needs and
requirements. As a general rule
new systems and new parts are
covered by a 12 month warranty, 2nd
user systems and parts are
guaranteed up to three months.
Westshape
System Design, 12 Ann Street, Dalton in Furness,
Cumbria, UK, LA15 8BG, (01229) 468123
